Refund policy
RETURNS POLICY
Please read this Returns Policy carefully. By using and accessing any of the Services or Products, you agree to the below information as described in this Returns Policy. If you do not agree to this Returns Policy, please do not use or access any of the Services or Products.
- Returns, replacements, credit notes and refunds are provided only where the product is faulty or damaged and are at the sole discretion of Little Lon Distilling Co. Please notify Little Lon Distilling Co within 5 days of delivery if you believe a product to be faulty or damaged. Little Lon Distilling Co reserves the right to request and review evidence that the product is faulty or damaged prior to issuing a refund. Where Little Lon Distilling Co accepts a return, free return shipping may be provided and a replacement, credit note or refund will be issued once the product is received by Little Lon Distilling Co and confirmed faulty or damaged.
- Little Lon Distilling Co. We will also notify you of the approval or rejection of your refund. If you are approved, we will process your refund on the Payment Method you paid with. The refund to your Payment Method may take up to 2 business days. If your refund is not approved, you are responsible for return postage.
- Gift Vouchers are not refundable and will not be replaced nor money refunded after purchase.
- Refunds will be issued if an event is cancelled by Little Lon Distilling Co.
Contact
Should you have any questions about our returns practices or this Returns Policy, or if you would like to exercise any of the rights available to you, please get in contact with us.
Last updated: [3 September 2023]
